Thursday, April 19, 2012

The gates of heaven have opened....

This morning, heaven gained another angel....

One of the people that my daughter loved most in this world has gone to be with the Lord.  Her grandmother was so very important to her. 

Debbie was a wonderful woman!!  And although, Debbie and I did not always agree on things, we did, however, agree on Cooper!  She loved Cooper (her only grand-child) with everything that she had!!  And Cooper absolutely adored her!! 

So, I ask for this...please say a prayer to help this sweet little 5 year old to understand and to ease the pain in her heart!  Please also pray for Debbie's family and friends as they make their way through these next few days and the days to follow. 

From the end of the earth I call to You when my heart is faint; Lead me to the rock that is higher than I.
Psalm 61:2

Wednesday, April 11, 2012

It gets pretty hairy..

For those that don't know me or for those that haven't seen me in quite a while, I have long hair.  I'm a brunette.  I used to pay to have blonde put in my hair but after a couple years of doing that I decided to just go back to natural.  It was costing me way too much money because my hair grows really fast, so I was back pretty much every 4 to 6 weeks to have it done again.  And the bleach that was used to turn the brown to blonde was really damaging my hair.  It began to break off in places.  After that, I had my hair cut pretty short (an angled bob) and colored back to my natural.  It took almost 2 years to grow it out to the length I keep it at now which is about half way done my back. 

Well, every time I go to my stylist to get my hair cut, she reminds me of how thick my hair is, but how beautiful it is, too.  I laugh and tell her she should see it before I take a straight iron to it.  It's really thick then!  I come from a long line of ladies with thick hair on their heads.  At times, the thick hair really gets annoying.  Quite a few times, I've wished it to be a little thinner or even have a cute soft wave to it.  But no, I have thick straight hair.  And every now and then I can even get it to hold a curl,,,but not on any humid day.  You can forget it.  I will look like a messed up fur ball...literally!  HA!!  And no one wants to see that!  :)

So, for my childhood growing up, when we got head lice (we all know what that is), and I've had it a handful of times, my mother always when the cheap route.  Instead of buying the expensive lice shampoo that came w/ that wonderful little comb (the shampoo killed the lice and the eggs; the comb was to comb out the eggs that were attached to the hair strands...and it HURT), she opted to go the cheaper route and use rubbing alcohol.  We would have to sit for about 30 minutes w/ that on our hair and our head wrapped in a plastic grocery sack.  It was the weirdest thing, but it worked. 

As I got older and got more and more frustrated w/ my hair because it just didn't want to do anything, I began to realize that if I douse my hair in rubbing alcohol, it would strip away all the build-up on my hair.  Now, I probably do this once, maybe twice a year, but you would be amazed at how well this works.  And it's much cheaper than those pricey shampoos/conditioners that claim to remove build-up. 

The last couple months, my hair hasn't wanted to 'act right'.  And until last night, I actually completely forgot about the rubbing alcohol savior.  While I was in the shower last night, I put the alcohol on my hair and I let it set for probably 5 minutes or so while I warmed up under the water.  Afterwards, I rinsed it out of my hair and washed it twice w/ a suave shampoo (probably $1.49/bottle) and then put suave conditioner on it and let for a good 5 minutes while I washed off.  After I got out of the shower and blow-dried my hair, it was amazing to see the difference in my hair.  It was much smoother.  I could even tell the difference in it before I dried it.

I'm not saying this will work for everyone, but it works for me.  Remember, I have long straight 'normal' hair.  It may not work on someone with naturally oily hair, or curly hair or colored hair. 

God Bless!

Wednesday, April 4, 2012

That's right...woe is ME!!!

Right now I am way beyond mad!!  I have a few choice words I'd like to put in here, but i hold back!!  Please let me explain my situation:

Almost 4 years ago, I sign up with our local cable company, ...unfortunately, the ONLY cable provider in this area!  When I signed up, I got both cable and internet through them (b/c I was a new customer, it was cheaper than having one company for cable and another for internet).  After my "I got you" fancy package expired, the rate went up, of course.  So, I cancelled my internet through them and got it from another internet provider.  For my cable, I changed over to the cheapest package they had at the time which was approximately $30/month.  I was happy with it b/c even though it didn't have all the nice movie channels, it was enough for my preference.  And besides, I don't watch enough tv to need all those other channels anyway.  The only tv in my house that has a box hooked up to it is in the den.  The tv in the bedroom has cable hooked to it, but no box (obviously, w/out a box, I don't get all the channels in the bedroom that I do in the den, which I'm okay with).  And the tv in my daughter's room doesn't have cable hooked to it at all.  She's not allowed to have that right now so she can only watch DVDs on that tv (and it's considered a treat when she gets to watch a DVD on there).

So, I've been happy w/ my cable since making the change to the cheaper package.....until March 25, 2012.  I come home that afternoon, tired after running a 5k, ready to sit down, relax and watch a tv program or two, and maybe take a nap on the couch.  I turn my tv on and discover that over half of my channels are no longer coming through.  The message on the screen says:  NOT AUTHORIZED, For Ordering, Press Info.  And, OF COURSE, all the channels I like to watch are the ones that are missing!!  Needless to say, I was a bit upset.  So, I get on the phone to the cable company.  The CSR I am speaking to advises that I should have those channels and that we needed to do a couple things to try to get them back.  He first asks me to turn the box off, unplug if for about 10 seconds and plug it back in, of which I do.  Once the cable box finally came back on, it was still showing the same NOT AUTHORIZED message.  So, CSR then proceeds to send about 4 different "signals" to my box w/out any change happening.  After messing with it for 20 minutes, he advises me that I would need to schedule a technician to come out to my house to take a look at the box.  While I'm speaking with this CSR, I turn the tv in my bedroom on and decide to see if any of those missing channels in the den are showing on the bedroom tv.  Well....wouldn't you know it, they are!!!  I advise the CSR of this discovery and, as expected, he's perplexed (did I really expect him not to be).  He also advises me that I will have to contact them the next business day to schedule an appointment b/c he doesn't see any available appts in the near future (....just great!).

B/c things were absolutely chaotic at work the first 2 days of the week, I didn't get to call the cable company until the 28th of March.  When I spoke to the CSR that day, she also advised that I should have those channels and that the only available appt was for the afternoon of April 7th.  I basically told her she was crazy if she thought I was going to wait that long and told her I would call back.  The next morning I call and am advised that they have an appt for April 3 between 1 and 3pm.  I hated it, but I took that opening.  So, I make arrangements to work from home that afternoon so that I could wait on this technician to NOT show up.  And true to form, 3pm came and went and NO technician.  So, I called them up again about 20 minutes after the tech guy was supposed to be there to try to find out where he was and how much longer he was going to be before getting to my appt.   I was informed that he still had 3 appts before me that still showed open (meaning he hadn't gotten to them yet) and that they didn't know how long it would take him to finish those appts.  I advised the CSR that I was not going to wait around until 8pm for this tech to finally show up.  I was then told that the next available appt was April 13th...Friday the 13th of all days.  I said that I was not going to wait that long and that they either needed to get the guy there and FAST or rearrange other appts to get my in sooner than later.  After we hung up, I was even more ticked off.  Amazingly though, within just minutes of hanging up w/ the CSR, the technician called me...sounding rather irritated...advised that he was on his way and according to his GPS, he was 40 minutes out from my house.  So, I hung around and by the time that he arrived, he was 1 hour and 15 minutes LATE (giving me a $20 credit towards my bill)!!

When this tech walked through my door, he REEKED of cigarette smoke, which is blatantly obvious to someone that doesn't smoke.  Immediately after turning the cable on and realizing what the message on these missing channels said, he proceeded to get irate w/ me stating that he was NOT in charge of authorizing channels and that someone in the office needed to take care of that.  So, I let him know that, yes, I realize that, but I was informed that after attempts to fix it from the office, the CSRs advised that a tech needed to come out to my home.  He again made me aware that he was not responsible for that and that he hated dealing with their customer service b/c they don't have a clue (that's good to know), so he got on the phone to his dispatcher advising of the issue.  She told him that I was not authorized to get those channels and that it would cost me an additional $30/month to have them.  I told him that I would be calling the cable company up to cancel my service b/c they were out of their ever loving minds if they thought I was going to pay even more to get the channels back that I should already have.  When the tech got off the phone w/ his dispatcher, he again with a degrading tone, advised me that I was wrong for having him come out to my house when it wasn't up to him to give me authorization.  WOW!!!  I mean, can you just imagine the look on my face when he said that???  I told him that he could just stop right there...that he was not going to talk to me like that and that I was advised after contacting them that he was needed to come look it it.  I also advised him that he could pack his crap (not exact word used, but...) up and leave my house b/c he was of no use to me and I was not going to listen to him tell me the same thing over and over and over again.  As he's walking out the door, he is still berating me w/ what should have happened and what shouldn't have happened. 

I called the cable company's CSR again...with yet another attempt to fix it after being advised that I should have them.  That attempt to fix it was to no avail.  So, I contacted them this morning advising of the issue and that I needed to cancel my service.  The CSR I was speaking w/ transferred me to the dept that does the cancellations.  When I spoke to the guy in that dept, he asked me why I was cancelling and I flat out told him "b/c your company has screwed me over and I no longer want their service".  He asked the situation and I explained it to him.  He then looked at my file and realized that apparently, there was a change made to the package I have (changed was done between 3/25/12 and 4/1/12), which moved those "missing" channels off my package.  I advised that b/c of that I no longer wanted my cable through their company.  He advised that he could move me up to the next package and I would stay at the same price I've had all along!  Now, don't get too excited folks.  That upgraded package doesn't have any more channels than I had to begin w/.  So, all this and I get what I originally had at the same price.  I guess it does pay to call and advise you want to cancel!

....maybe I'll do that more often!!

God Bless!!